– How to unlock a CV!

We would like to let you know about our latest changes on our website. We have changed our CV Database to accommodate your needs and part of that is how we count the credits used.

Please be advised that we have changed the way we show the candidates on your CV search results. As from this month, you are able to look into the candidate profiles without using a credit. Only once the CV is “unlocked” you will spend a credit and see the following details:

– Candidate last name
– Candidate contact details
– Candidate full CV
– Action buttons

How to unlock a CV

Once you enter candidates’ profile, you will find only a small summary of their details:

To reveal candidates’ full information, you will need to unlock the CV:

Once unlocked, you will be able to download and forward the CV and contact the candidate.

Unlocking a CV will cost one credit and it will be unlocked for 24 hours.

Moreover, further actions for the unlocked CV will be free of charge for the next 24 hours.

If the same CV will be unlocked again after 24 hours, that action will cost another credit.


You will find more details about the cost of every action in the CV Database Search in the following post  “What counts as a CV Database credit?”

Have More Questions?

We are here to help! Contact Jobmedic Support at 0800 032 8082.